Privacy Policy

Effective Date: May 23, 2026

Last Updated: May 23, 2026

Introduction

TexKonnect ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, share, and protect information about users of the TexKonnect platform (the "Platform"). By using TexKonnect (website and mobile application), you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect different types of information to provide and improve our services on TexKonnect.

Personal Information

Information that can be used to identify you as an individual, including:

• Account Information: Name, email address, username, password, profile photo, cover photo

• Professional Information: Job title, company name, industry, work experience, skills, education

• Contact Information: Phone number (if provided), address (for orders/deliveries)

• Demographic Information: Age, gender, location (if provided)

Usage Data

Information about how you access and interact with the Platform:

• Device information (device type, operating system, unique device identifiers)

• Browser information

• IP address and location data

• Access times and session duration

• Pages visited, content viewed, and search history

• Interaction with posts, comments, likes, and other features

Content and Communications Data

• Posts and Media: Text, images, videos, audio files you upload or create

• Messages: Text messages, voice messages, and media shared in conversations

• Comments and Reactions: Comments, likes, wonders, and other interactions

• Profile Information: Bio, interests, and other profile details

2. Sensitive Permissions Used in the Mobile App

Our Android app requires certain permissions to function properly. We only request permissions when necessary and use them solely for the stated purposes:

CAMERA Permission

• Purpose: Used when you take photos or record videos directly within the app

• Use Cases: Profile picture, cover photo, post images, story creation

• Privacy: Images are not accessed without your explicit action. No background camera access.

RECORD_AUDIO Permission

• Purpose: Used when you send voice messages or record videos with audio

• Use Cases: Voice messages in chat, video calls, story audio

• Privacy: No background recording occurs. Audio is only recorded when you explicitly initiate it.

READ_MEDIA_IMAGES / READ_EXTERNAL_STORAGE Permission

• Purpose: Used when you select existing images or videos from your device gallery to upload

• Use Cases: Uploading photos/videos to posts, messages, profile, or stories

• Privacy: We do not scan or collect your entire media library. Files are only accessed when you explicitly select them.

Location Permission (if applicable)

• Purpose: Used for nearby features, location-based content, and delivery services

• Privacy: Location is only accessed with your consent and can be disabled in settings.

Data Protection:

• All media files (images, audio, video) are stored on our secure servers only after you explicitly upload them

• Camera and microphone data are processed locally on your device whenever possible

• Any uploaded media is encrypted in transit (TLS/SSL) and at rest

• You can delete any uploaded file at any time from the app or website

• We do not use your camera or microphone data for any purpose other than what you explicitly initiate

3. How We Use Your Information

We use the collected information for the following purposes:

To Provide and Improve the Platform

• Personalize content, suggestions, and recommendations

• Enable core features like posting, messaging, and networking

• Improve user experience and platform performance

• Develop new features and services

To Facilitate Communication

• Allow you to connect with other users

• Enable messaging, comments, and interactions

• Send notifications about relevant activities

To Protect and Secure the Platform

• Detect and prevent fraud, abuse, spam, and harmful activities

• Enforce our Terms of Service

• Investigate security incidents

For Analytics and Research

• Understand how users interact with TexKonnect

• Analyze usage patterns to improve features

• Conduct research to enhance our services

To Communicate with You

• Send account updates, security alerts, and important notices

• Provide customer support

• Send promotional materials (you can opt-out)

• Respond to your inquiries and feedback

4. Sharing and Disclosure of Information

We may share your information in the following situations:

With Other Users

• Public Profile: Name, username, profile photo, cover photo, bio, and information you choose to make public

• Posts and Content: Content you post publicly is visible to other users according to your privacy settings

• Professional Information: Job title, company, industry (if made public)

With Service Providers

We work with third-party service providers to operate our platform:

• Hosting and Cloud Services: AWS, Alibaba Cloud, or similar providers for data storage

• Payment Processors: Stripe, PayPal, or other payment gateways for financial transactions

• Analytics Services: Google Analytics or similar for understanding user behavior

• Communication Services: Twilio or similar for messaging and notifications

• Email Services: SendGrid, Mailchimp, or similar for email communications

These providers are contractually obligated to protect your data and use it only for the specified purposes.

For Legal Reasons

• To comply with legal obligations (court orders, subpoenas, government regulations)

• To protect our rights, property, and safety

• To prevent fraud or illegal activities

• In connection with a merger, acquisition, or sale of assets

With Your Consent

• When you explicitly consent to sharing specific information

• When you connect your account to third-party services

Aggregated Data

We may share aggregated, anonymized data that does not identify you personally for research, analytics, or marketing purposes.

5. Data Security

We use industry-standard security measures to protect your information:

Technical Security Measures

• Encryption: Data is encrypted in transit using TLS/SSL and at rest using industry-standard encryption

• Secure Storage: Media files and sensitive data are stored on secure cloud servers

• Access Controls: Strict access controls and authentication mechanisms

• Regular Audits: Regular security audits and vulnerability assessments

Account Security

• Password hashing and secure authentication

• Two-factor authentication (optional but recommended)

• Session management and automatic logout

• Suspicious activity detection

Limitations

No online platform is completely secure, and we cannot guarantee absolute data security. Users are responsible for:

• Safeguarding their account passwords

• Not sharing login credentials

• Keeping their device secure

• Reporting suspicious activity immediately

6. Your Data Rights and Choices

Depending on your location, you may have the following rights:

Access and Update

• View and correct your personal data through your TexKonnect account settings

• Download your data (where applicable)

• Update profile information, privacy settings, and preferences

Delete

• Delete Specific Content: Delete individual posts, messages, photos, videos, or other content

• Delete Account: Request permanent deletion of your account and all associated data

• Data Retention: Upon account deletion, all your data will be permanently removed from our active servers within 30 days

Restrict Processing

• Limit how your data is used for certain purposes

• Opt-out of marketing communications

• Disable certain features that collect data

Withdraw Consent

• Revoke consent to data processing where applicable

• Withdraw permission for specific features

Data Portability

• Request a copy of your data in a machine-readable format (where applicable)

To Exercise These Rights

Contact us at: support@textconnect.com

We will respond within a reasonable timeframe, in compliance with applicable laws (typically within 30 days).

7. Data Retention

We retain your information for as long as necessary to:

• Provide our services and maintain your account

• Comply with legal obligations

• Resolve disputes and enforce our agreements

• Detect and prevent fraud and abuse

Specific Retention Periods:

• Active Account: Data is retained while your account is active

• Deleted Account: All data is permanently deleted within 30 days of account deletion

• Inactive Accounts: Accounts inactive for more than [X] months may be deleted

• Transaction Records: Financial records may be retained for legal and tax purposes

• Legal Requirements: Some data may be retained longer if required by law

8. International Data Transfers

TexKonnect operates internationally. By using our Platform, you acknowledge that:

• Your information may be transferred to and processed in countries with different data protection laws

• We take appropriate safeguards to protect your data during international transfers

• We comply with applicable data transfer regulations (e.g., GDPR, CCPA)

9. Children's Privacy

TexKonnect is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16.

If we discover that a child under 16 has provided us with personal data:

• We will take immediate steps to delete such information

• Parents/guardians can contact us to request deletion of their child's data

10. Third-Party Services and Links

Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you visit.

Third-Party Services We Use:

• Google Analytics (analytics)

• Stripe/PayPal (payments)

• Twilio (messaging/notifications)

• AWS/Google Cloud (hosting)

• SendGrid (email services)

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

• Changes in our practices

• New features or services

• Legal or regulatory requirements

Notification of Changes:

• We will notify you of significant changes through the Platform

• We may send email notifications for material changes

• The "Last Updated" date will be revised

• Your continued use of TexKonnect constitutes acceptance of the revised Privacy Policy

12. California Residents (CCPA)

If you are a resident of California, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect

• Right to delete your personal information

• Right to opt-out of the sale of your personal information

• Right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at: support@textconnect.com

13. European Residents (GDPR)

If you are a resident of the European Union, you have additional rights under the General Data Protection Regulation (GDPR):

• Right to access your personal data

• Right to rectification of inaccurate data

• Right to erasure ("right to be forgotten")

• Right to restrict processing

• Right to data portability

• Right to object to processing

• Right to withdraw consent

Our Data Protection Officer can be contacted at: privacy@textconnect.com

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Address

TexKonnect

57 W 57th Street, New York, NY 10019

United States

Response Time

We will respond to your inquiries within a reasonable timeframe, typically within 30 days, in compliance with applicable laws.

15. Account Deletion

You can delete your account at any time through your account settings or by contacting us. Upon account deletion:

• All your personal data will be permanently deleted from our active servers within 30 days

• Your posts, messages, photos, videos, and other content will be removed

• Your account cannot be recovered after deletion

• Some data may be retained in backup systems for a limited period before permanent deletion

To delete your account:

1. Go to Settings > Privacy > Delete Account

2. Follow the confirmation steps

This Privacy Policy is effective as of May 23, 2026.